AirHelp is the best-known name in flight compensation. But their ~35% success fee means you keep noticeably less of your €600 claim. Here's an honest, feature-by-feature comparison so you can choose.
| Feature | ClaimPlane | Competitor |
|---|---|---|
| Success fee (commission) | 20% | ~35% success fee (+ possible handling fee) |
| No win, no fee | ✓ | |
| Upfront fees | None | |
| EU261 coverage | ✓ | |
| UK261 coverage | ✓ | |
| Montreal Convention | ✓ | |
| Online claim tracking | ✓ | |
| Hidden / handling fees | None | |
| Multilingual support | EN, DE, FR + |
ClaimPlane: 20% success fee. AirHelp: ~35% success fee (+ possible handling fee). No upfront fees with either; you only pay on success.
Choose AirHelp if you want the biggest, most established brand and don't mind paying a higher commission for a fully hands-off service.
Choose ClaimPlane if you want the same EU261/UK261/Montreal coverage and no-win-no-fee model but keep more of your money — 20% vs ~35% means up to €90 more in your pocket on a €600 claim.
Yes. ClaimPlane charges a 20% success fee, while AirHelp typically charges around 35% (sometimes plus a handling fee). On a €600 claim that's €120 vs ~€210 — you keep up to €90 more with ClaimPlane.
Both cover EU261, UK261, and Montreal Convention claims. ClaimPlane handles delayed, cancelled, and overbooked flights across the same legal frameworks.
No. ClaimPlane is no-win-no-fee: if you don't get compensated, you pay nothing. There are no upfront or hidden fees.
Both services can escalate to legal action or alternative dispute resolution when an airline refuses to pay. ClaimPlane pursues claims through the same enforcement channels.
Payout times depend mainly on the airline's response speed, not the service. Simple claims can resolve in a few weeks; disputed claims may take several months through either provider.