EU261 Compensation Amounts Explained: How Much Can You Claim?

EU261 is straightforward in principle: your flight was disrupted, you're owed money. But how much exactly? The answer depends on flight distance, delay length, and whether you were delayed or cancelled.

The Three Compensation Brackets

EU261 sets three fixed compensation amounts based on flight distance:

Flight Distance Delay Threshold Compensation
Up to 1,500 km 3+ hours €250
1,500–3,500 km 3+ hours €400
Over 3,500 km (EU to non-EU) 3–4 hours €300
Over 3,500 km (EU to non-EU) 4+ hours €600

Important: These Are Fixed Amounts

Compensation is not based on your ticket price. A €30 Ryanair ticket and a €500 Lufthansa business class ticket get the same compensation for the same disruption.

Distance Examples

Let's make this concrete with real routes:

€250 Bracket (Under 1,500 km)

€400 Bracket (1,500–3,500 km)

€600 Bracket (Over 3,500 km, EU to non-EU)

Reduced Compensation: The 3–4 Hour Window

For long-haul flights over 3,500 km, there's a reduced rate:

This means a 3.5-hour delay on London → New York gets you €300, not €600.

Cancellations: Same or Different?

For cancellations, the same compensation amounts apply — but with additional rights:

  1. Full refund of your ticket (or re-routing)
  2. Compensation (the amounts above) if the cancellation was within 14 days of departure
  3. Duty of care (meals, hotel, transport) during waiting time

The 14-Day Rule

Notice Period Compensation
Less than 7 days Full compensation (€250/€400/€600)
7–14 days Full compensation if alternative flight arrives 2+ hours late
More than 14 days No compensation (refund only)

Denied Boarding (Overbooking)

Denied boarding always qualifies for full compensation — regardless of how early you were told. The amounts are the same as delay compensation.

When Airlines Reduce Compensation

Airlines sometimes try to reduce compensation:

1. Offering Travel Vouchers

Airlines may offer vouchers instead of cash. You have the right to insist on cash compensation. Vouchers are often worth less and expire.

2. Claiming "Extraordinary Circumstances"

Airlines cite weather, strikes, or air traffic control. Many of these claims are incorrect. Technical issues, staff shortages, and operational problems do not qualify as extraordinary circumstances.

3. Offering Partial Payment

Some airlines offer €100-200 hoping passengers won't push for the full amount. Don't accept less than you're entitled to.

Real Calculation Examples

Example 1: Family Trip to Spain

Example 2: Business Trip to USA

Example 3: Cancelled Honeymoon Flight

Compensation vs. Refund

These are two different things:

Compensation Refund
What it is Payment for inconvenience Return of ticket cost
When 3+ hour delay or cancellation Cancellation or significant delay
Amount €250–€600 Full ticket price
Can you get both? Yes — if cancelled

Duty of Care (On Top of Compensation)

Regardless of the cause, airlines must provide during delays:

This is separate from compensation — you're entitled to both.


Not Sure How Much You're Owed?

ClaimPlane's compensation calculator does the math for you. Enter your flight details and we'll tell you exactly how much you're entitled to — in seconds.

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EU261 compensation is your right. Don't let airlines talk you out of it.